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Frequently Asked Questions
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Popular Questions
1. Is it safe for me to use my credit card on your site? Is it secure?
KIND Healthy Snacks has taken security measures in order to safeguard against the loss, misuse and alteration of information under our control. When making purchases through our secure server, you are protected by Secure Socket Layer (“SSL”) technology, used by most browsers, including Internet Explorer, Firefox, Safari and Google Chrome. This technology allows us to utilize advanced encryption in order to protect the information transmitted between your computer and our server. Any personal information you enter on our website, including your name and credit card information, is securely dispatched over the Internet.
2. Am I able to stop my KIND Advantage shipments?
You can place your KIND Advantage account on hold at any time, as well as reinstate it, simply by logging into your account at advantage.kindsnacks.com/login.aspx.
3. How do you ship and what is the cost?
We ship via Federal Express. Please note that shipping is FREE on all KIND Advantage orders. For all other orders, shipping charges are as follows:
• FedEx Ground: $6.95
• FedEx 2nd Day: $14.95
4. Can you ship to my PO Box?
We ship via Federal Express. Unfortunately they do not deliver to a PO Box.
5. Are KIND Healthy Snacks gluten-free?
Our products are tested for gluten and meet FDA’s proposed requirement of 20ppm (0.002%) of gluten. Our manufacturing plant is dedicated gluten free and has a strict allergen control program.